Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By accessing or using the ClearFlow platform, including all associated websites, applications, services, and APIs (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of the terms and conditions set forth herein, you may not access or use any part of the Service. These Terms constitute a legally binding agreement between you and ClearFlow Inc. (“ClearFlow,” “we,” “us,” or “our”). We reserve the right to update or modify these Terms at any time, and your continued use of the Service following any changes constitutes acceptance of those changes. You are responsible for regularly reviewing these Terms to stay informed of any updates.

2. Description of Service

ClearFlow is an AI-powered voice communication, content creation, and productivity platform designed for professionals and organizations. The Service is delivered through three primary platforms: ClearFlow Creator (voice-to-content creation and multi-platform publishing), ClearFlow Educator (curriculum automation, AI-assisted grading, and learning management), and ClearFlow Executive (AI Chief of Staff, strategic intelligence, and enterprise operations). Additional features include FlowSpeak voice processing in over 50 languages, FlowGuard content safety enforcement, FlowCoin usage-based credits, FlowRoom collaborative workspaces, and Ren AI autonomous agents. The Service may also include ancillary tools, integrations, documentation, and support resources made available by ClearFlow from time to time.

3. Account Registration

To use certain features of the Service, you must create an account and provide accurate, current, and complete information during the registration process. You must be at least 18 years of age to create an account. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, voice authentication passphrase, and any biometric data associated with your account. You agree to notify ClearFlow immediately of any unauthorized use of your account or any other breach of security. ClearFlow will not be liable for any loss or damage arising from your failure to protect your account credentials. You may not create multiple accounts, share your account with others, or transfer your account to any third party without our prior written consent.

4. Subscription Plans and Billing

ClearFlow offers subscription plans on a monthly and annual billing cycle, processed through our payment provider, Stripe. By subscribing to a paid plan, you authorize ClearFlow to charge your designated payment method on a recurring basis at the then-current subscription rate. Annual subscriptions are billed as a single payment at the start of each billing year. All subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account dashboard or by contacting support; however, no refunds will be issued for the current billing period. ClearFlow reserves the right to change subscription pricing with 30 days' prior written notice. FlowCoin credit allocations included with your subscription reset on each invoice payment date and do not carry over between billing periods. Enterprise plans are subject to separate terms negotiated on an individual basis.

5. FlowCoin Credits

FlowCoins are non-refundable virtual credits used to access AI-powered features within the Service, including voice transcription, speech synthesis, AI content processing, FlowRoom collaboration, and other premium capabilities. Each subscription tier includes a monthly FlowCoin allocation that resets upon each billing cycle renewal. Unused FlowCoins from your monthly allocation expire at the end of each billing period and do not roll over. Boost packs (Flow, Surge, and Flood) may be purchased as one-time additions and remain valid for 90 days from the date of purchase. FlowCoins cannot be transferred between accounts, sold, exchanged for cash, or redeemed outside the ClearFlow platform. FlowCoins are not legal tender, currency, or any form of stored value. ClearFlow reserves the right to adjust FlowCoin pricing, allocation amounts, and usage rates with reasonable notice.

6. AI-Generated Content Ownership

You retain all rights, title, and interest in content you generate through the ClearFlow platform using AI-powered tools (“AI Outputs”). ClearFlow does not claim ownership of any AI Outputs and retains no rights to content you create using the Service. You are solely responsible for ensuring that your AI Outputs comply with all applicable laws, regulations, and third-party rights, including intellectual property and privacy laws. You acknowledge that the Service utilizes third-party AI providers, including but not limited to Anthropic (Claude), OpenAI, ElevenLabs, and Runway, each of which maintains its own terms of service and acceptable use policies that may apply to content generated through their respective services. ClearFlow does not guarantee the accuracy, completeness, or fitness for any particular purpose of AI-generated content.

7. User Responsibilities for AI Content

You agree not to use the AI-powered features of the Service to create deepfake content that impersonates real individuals without their explicit consent, generate content that is illegal, defamatory, or infringes on the rights of others, produce misleading news articles or disinformation intended to deceive the public, create content targeting minors with inappropriate, harmful, or exploitative material, or engage in any activity that violates applicable laws or these Terms. ClearFlow employs FlowGuard, an automated content safety system, to detect and prevent violations of this policy. Attempts to circumvent, disable, or interfere with FlowGuard are strictly prohibited and constitute grounds for immediate account termination. ClearFlow reserves the right to review, remove, or restrict access to content that violates these guidelines, in its sole discretion.

8. Voice Data and Biometrics

Certain features of the Service, including Voice DNA Authentication and voice cloning, require the collection and processing of voice data and biometric identifiers (collectively, “Voice Data”). Your voiceprint is stored in encrypted form and is used solely for the purposes of authenticating your identity and enabling text-to-speech synthesis within the platform. ClearFlow will never sell, rent, lease, or trade your Voice Data to third parties. Voice Data is processed in accordance with our Privacy Policy and applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA) where applicable. You may request the permanent deletion of your Voice Data at any time by contacting privacy@clearflow.ai. Upon receiving a verified deletion request, ClearFlow will delete all Voice Data associated with your account within 30 days.

9. Acceptable Use Policy

You agree to use the Service in compliance with all applicable laws and these Terms. You shall not use the Service to engage in harassment, bullying, stalking, or intimidation of any person; transmit hate speech, threats of violence, or content promoting terrorism or extremism; upload or distribute malware, viruses, or any code designed to disrupt or damage computer systems; conduct unauthorized data scraping, crawling, or automated access to the Service; attempt to reverse engineer, decompile, or disassemble any part of the Service; access or attempt to access accounts, systems, or data not belonging to you; impersonate any person or entity or misrepresent your affiliation; or use the Service for any purpose that is unlawful, fraudulent, or harmful. ClearFlow reserves the right to investigate suspected violations and may suspend or terminate accounts found to be in violation, with or without notice.

10. Third-Party Services

The Service integrates with and relies upon third-party services and providers, including but not limited to Stripe (payment processing), Supabase (data storage and authentication), Anthropic Claude (AI reasoning and analysis), OpenAI (AI content generation), ElevenLabs (voice synthesis and cloning), Runway (video generation), and Deepgram (speech-to-text transcription). Each of these services maintains its own terms of service, privacy policies, and acceptable use policies, which may govern aspects of your use of the ClearFlow platform. ClearFlow is not responsible for the availability, reliability, or performance of third-party services and shall not be liable for any loss, damage, or disruption caused by the failure or unavailability of any third-party service. Your use of the Service constitutes your acknowledgment and acceptance of the applicable terms of these third-party providers.

11. Intellectual Property

The ClearFlow platform, including all software, technology, branding, trademarks, logos, designs, documentation, and proprietary systems — including but not limited to FlowGuard, FlowSpeak, FlowCoin, FlowRoom, Ren AI, the Cognitive Mesh architecture, and all associated algorithms and data models — are the exclusive property of ClearFlow Inc. and are protected by applicable intellectual property laws. No part of the Service may be copied, reproduced, distributed, modified, or used to create derivative works without the prior written consent of ClearFlow. You retain all intellectual property rights in content you upload to the platform and in AI Outputs you generate, subject to the terms set forth in Section 6. Nothing in these Terms grants you any right, title, or interest in the ClearFlow brand, technology, or proprietary systems beyond the limited license to use the Service as set forth herein.

12. DMCA and Copyright

ClearFlow respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been copied or used in a way that constitutes copyright infringement, you may submit a notice to our designated DMCA agent at legal@clearflow.ai. Your notice must include a description of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good faith belief that the use is not authorized, and a statement under penalty of perjury that the information is accurate. If you believe your content was wrongly removed, you may submit a counter-notification containing your contact information, identification of the removed material, a statement under penalty of perjury that the removal was a mistake, and consent to the jurisdiction of a federal court. ClearFlow maintains a repeat infringer policy and will terminate the accounts of users who are found to repeatedly infringe copyrights.

13. Limitation of Liability

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CLEARFLOW DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. CLEARFLOW IS NOT LIABLE FOR THE ACCURACY, RELIABILITY, OR QUALITY OF ANY AI-GENERATED CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLEARFLOW'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES YOU HAVE PAID TO CLEARFLOW DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL CLEARFLOW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

14. Indemnification

You agree to indemnify, defend, and hold harmless ClearFlow Inc., its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, any content you create, upload, or distribute through the Service, your violation of these Terms, your violation of any applicable law or regulation, or your infringement of any intellectual property or other right of any third party. This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

15. Termination

Either party may terminate these Terms at any time. You may terminate your account by canceling your subscription and submitting a deletion request through your account settings or by contacting support@clearflow.ai. ClearFlow may suspend or terminate your account immediately, with or without notice, if you violate these Terms, engage in fraudulent activity, or if required to do so by law. Upon termination, your right to access the Service will cease immediately. ClearFlow will retain your account data for 30 days following termination to allow for data export, after which all data will be permanently deleted unless retention is required by law. Any remaining FlowCoin balance will be forfeited upon account termination and is non-refundable. Sections regarding limitation of liability, indemnification, governing law, and intellectual property shall survive termination.

16. Changes to Terms

ClearFlow reserves the right to modify these Terms at any time. When we make material changes, we will notify you by email at least 30 days before the changes take effect. We may also post a notice on the Service or update the “Last updated” date at the top of these Terms. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue your use of the Service before the effective date.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the arbitrator's decision shall be final and binding. Each party shall bear its own costs of arbitration, and the arbitrator may not award class-wide or representative relief. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

18. Contact

If you have any questions or concerns regarding these Terms, please contact us at:

ClearFlow Inc.
Email: legal@clearflow.ai